Comments on: Mophie Juice Pack Air Case and Rechargeable Battery for iPhone 3G, 3G S

By: pixpablo

pixpablo — Sat, 26 Dec 2009 19:43:00 +0000

While it may extend the battery time for the iPhone, this product is made of cheap, fragile plastic, the top piece has cracked on two of mine so far. Crazy Glue has patched it together, but for the $$?!?! Not worth it. Oh, and don’t try syncing thru the USB, doesn’t work, you need to remove the case and sync the traditional way.

By: Wangooroo

Wangooroo — Sat, 26 Dec 2009 17:24:13 +0000

I was excited about this product when I first saw it.

However after buying it and trying to sync with iTunes, the pass through USB feature is simply NOT working.

the Mophie website makes several claims that pass through USB works. I have tried 3 different Juice Pack Air battery/cases and non would work with pass through USB. As a result the device is not living up to its claims and I have returned it to the Apple Store for a full refund.

Avoid this device! It does NOT function as advertised.

By: P. Park

P. Park — Sat, 26 Dec 2009 15:02:41 +0000

One of the first things I noticed when I installed my Juice Pack Air was how snugly it fit to the iPhone. The next thing I noticed was how nicely it handles the speaker and microphone. With the Juice Pack attached you can play driving games without the sound cutting in and out because your hand wants to cover the speaker on the bottom. I never noticed the reception problems mentioned by the other reviews, but no one ever calls me except when they want to yell at me. I'm getting pretty tired of people yelling at me all the time. I'll give you your stupid house keys back when I find them.

Another important thing I noticed is just how unbelievably difficult it is to remove the Juice Pack Air from the iPhone. If you keep your fingernails trimmed and your hands are even mildly sweaty then forget about it. Don't even think about using a chisel because it will just slide off the glossy case and gouge your counter top. Then your apartment manager will charge you $150 to fix it even though they are the cheapest laminated counters sold at Home Depot and they never bothered to dress up the molding or caulk around it so it looked like crap to begin with. Not to mention the stuck-up girl who lives downstairs won't talk to you even though you have an iPhone.

Mophie sells replacement caps for the Juice Pack Air that cost about $7.50. They must make a killing off of those because of how easily they break compared to how much force is required to separate them from the iPhone. Save your money, though, and buy a tube of Super Glue. The material the caps are made of bonds with Super Glue surprisingly well given the tiny amount of surface area exposed by the broken cap -- almost as good as new.

Finally, you must also be very careful with the mini USB port on the battery. A tight fitting USB cable can dislodge the port from its mounts making the battery completely useless except as a sort of Japanese puzzle box. Also, it might be a good idea to drop some rose petals on the balcony of the girl downstairs next time she is outside -- unless she is with her boyfriend, in which case it should be snakes (not real ones, though; I make mine out of Twinkies and kite string).

By: Lori Salow Marshall

Lori Salow Marshall — Sat, 26 Dec 2009 14:18:27 +0000

Very unhappy with the Mophie Juice Pack Air. Liked the sleek look; could live with the increased width, and liked the added protection of the hard shell. Then I found the connectors did not work well with my iphone - you need a separate charging interface to the Mophie than the iphone. Seems as though the Mophie was charging while the iPhone was going dead. I actually LOST battery life with this unit attached to my iPhone. When I contacted Mophie, customer service was dreadful saying something like after 30 days I was unable to do anything. Living with my iPhone and no Mophie now - complete waste of money and a big disappointment as i had been on the waiting list to receive the Juice Pack for a couple of months.