Their description:
Product Description
The HDR-CX500V employs an advanced “Exmor R” CMOS sensor for excellent low light, 1920 x 1080 high definition video and 12 megapixel still images all to 2GB of internal flash memory. In addition, a built-in GPS receiver Geo-tags7 your videos and photos…. More >>
Go & get it here - i can recommend it:
Sony Handycam HDR-CX500V 32 GB Flash High-Definition Camcorder
I got Sony HDR-CX500v Camcorder from Amazon 4 days back. Last night I tried to use Remote Control/Commander supplied in the box but it didn’t work. I changed the battery but that didn’t work.
I called Amazon customer support and she gave me 3 options-
1. Return and get refund
2. Return and get another one
3. Take 15% discount on whole amount and buy a remote from local store
I am confused what to do. How come new set will have dead RC or does it happen sometime?
For now I have taken 15% discount and ordered for another remote on ebay. Will update once I get the new RC.
But my doubt is in future will there be any issue in camcorder too if the whole unit was bad. As of now camcorder looks good.
The camcorder overall is good and I can’t imagine a better than this at price I got it. But dead remote of a new camcorder stops me rating it 5/5.
Update: I got a new remote last night and it worked perfectly. I am happy now. The camcorder is really amazing and deserves 5 out of 5. Since my remote was not working I had rated this 3/5 otherwise it’s 5/5.
We bought it for the holiday as our old sony miniDV camcorder is too old. It’s very slim, compact; indoor quality is good too. We all like it very much!!!